Privacy Policy

Personal Data Collected

We collect information about you when you correspond with us or place an order for services. We also collect information when you voluntarily complete forms and provide feedback. The information you give us may include your name, address, e-mail address and telephone number. Website usage information is collected using cookies. Personal data will be kept confidential, subject to the provisions of any applicable law.

Purpose of Personal Data Collection

We will use the information you provide to us for the following purposes:

  • to provide timely, reliable and value-added services to customers;
  • to establish a customer relationship and to communicate with you;
  • to process any transactions that you enter into with STEFTI and respond to any enquiries you may have;
  • to provide, develop, implement and manage services for you, including customer marketing materials and questionnaires that help us enhance our services;
  • to manage and promote STEFTI business activities;
  • to meet requirements imposed by law; and
  • other purposes directly relating to any of the above.

We use your information collected from the website to personalise your repeat visits to the website, and to administer and improve our website.

For our policy on using your personal data for marketing and promotional purposes, please see the section on Promotional and Direct Marketing below.


We will make all reasonable arrangements to ensure that personal data in our possession or under our control are protected against unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Promotional and Direct Marketing

From time to time you may provide us with personal information for the purposes of helping us to improve your overall experience with us or helping us to provide relevant information about our products, services, and promotions.

By providing us with this personal information you consent to STEFTI’s use of your personal information for promotional or direct marketing activities by way of email, SMS and post.

If you do not want your personal information to be utilised by us for promotional or direct marketing activities, please email with the word “REMOVE” in the subject line OR click the unsubscribe link at the bottom of any of our email notifications. If at any time you are unsure of how to access or correct your information please contact us.

Withdrawing consent

You may ask us to stop collecting, using and disclosing your personal data at any time. However, if you do not provide this personal data or ask us to stop collecting, using or disclosing it, we may not be able to  fulfil your orders, process your payments, provide services to you, respond to your correspondence, or comply with applicable laws.

Access to your information and correction

You have a right to request a copy of the information that we hold about you and information about the ways in which we have used and disclosed that information. If you would like this information, please contact us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. This information enables us to distinguish you from other users of the website, which helps us to provide you with a good experience when you browse the website. This information is also used to track visitor use of the website and to compile statistical reports on website activity, allowing us to improve the website.

Most browsers are initially set to accept cookies. If you prefer, you can set your browser not to accept cookies, and remove cookies from your browser, or inform you when they are set. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We reserve the right to amend this Privacy Policy at any time with or without notice and will place any updates on this webpage.